SuPz.orG

I’ve been traveling quite a bit for work lately, and posting here hasn’t come to mind, but hell, since I’m waiting for some clothes to finish drying for another trip tomorrow, I guess I can find some time to post here.

First off, Verizon sucks balls. Last week, I called Verizon to try to order FiOS. The first lady I spoke to, took an hour to figure out why their “system” said my ~800 credit score wasn’t good enough to get service, at which point my Verizon Wireless cell phone dropped the call. I called back and spoke to some other lady, who almost had my order put through, when the original person called me back… she insisted that I finish the order with her, so I hung up on the other lady. An hour later I was still on the phone with the first one, when she finally confirmed my order, which included phone service I did not ask for. I told her to get rid of it, and she said she would have to cancel the order and create a new one, which sounded fine to me. Obviously it didn’t sound fine to her, and she told me she would do it tomorrow and then call me back. She then abruptly hung up on me. That call back never took place.
So, I called back a few days later, and was told I could not get FiOS at my location. If I go to their website and check for FiOS availability at my apartments address, it says I can get it, but if I specify a floor (which I don’t have to, since my apartment has it’s own street number with no floor in it) it tells me it’s not available — sounds like a bug in their system, right? I told this to the lady on the phone, and she said she would check with their Fiber team. They confirmed that FiOS isn’t available in my area, and offered to set me up with DSL that costs the same as FiOS and is 50 times slower — I declined.
I was shocked to find that I couldn’t get FiOS, especially since the entire building has conduit running throughout, with “VERIZON OPTICAL CONDUIT” clearly written all over it. There is one terminating in my closet… I guess this means I can only get DSL.

I still have to call the fuckers back to ask them what the hell is going on, but I think it’s a wise investment for Verizon to spend money running conduit that I imagine can support fiber running through it, and then not let customers pay sign up for service to let them get some ROI. It’s really a matter of who do I hate more… Verizon or Cablevision? That is yet to be decided, I guess.

That’s really all I have for now. I need to finish packing my suit case, and then pop some sleeping pills to be up at 4:30 to get through those wonderfully useless security lines at the airport.